HR Officer

A vacancy exists for an HR Officer within Kazang – Micro Merchant Division, in Rosebank, JHB.

The purpose of the role is to be an integral part of the Human Resources team and contribute to the success of the business through professional HR skills and experience.

Responsibilities include, but are not limited to:

Recruitment and Selection:

• Assist with interviews and screening when required with the Internal recruitment team.

Onboarding of new employees:

• Coordinate and facilitate the onboarding process for new employees.
• Manage Onboarding questionnaires & interviews with new starters and compile onboarding feedback reports.
• Support and monitor the probation review process for new starters.

Compliance & Reporting:

• Prepare and present bi-monthly PS reports.
• Capturing and maintaining all relevant employee information on Sage 300 People.
• Reviews, and maintains company policies and ensures it is aligned to the latest legislation updates.
• Assist with conducting audit checks relating to employees’ files and policies.
• Assist with Employment Equity committee meetings and reporting.

Occupational Health and Safety:

• Assisting with the establishment and maintenance of a safe and healthy work environment.
• Providing administrative support to the Health and Safety Committee
• Assisting with the capturing and administration of all injuries on duty (IODs)
• Complete WCL 2 forms and arrange for appointments with doctors.
• Report injuries to the Commissioner of Compensation
• Follow up on doctors’ appointments and the completion of WCL forms.
• Complete resumption reports when received from doctors.
• Handle all correspondence from and to the Commissioner of Compensation, doctors, specialists, and hospitals.
• Assist with the administration and reporting on monthly Health and Safety inspection reports received from all Departments.

Employee Relations (IR):

• Provides solid Employee Relations advice to line management and employees on labour law and company employment policies and procedures.
• Plans, coordinates, and attends disciplinary hearings.
• Prepares all disciplinary documents and warning forms.
• Monitoring of ESS (leave) application to ensure that the Leave policy is adhered to.
• Manage absenteeism in conjunction with line management and recommend remedial action.
• Provide guidance and advice for managing grievances.

Service Delivery:

• Coaching and mentoring of line management and employees on all staff matters.
• Manages employee benefits claim documentation and ensures all claims are properly processed with the service providers via payroll (e.g., Critical illness, death, and disability).
• Administration of all employee information and records.
• Providing necessary information to all employees on benefits.
• Compile and conduct training and education presentations in line with best practices.
• Conducts, prepares, and analyses employee exit interviews and identifies retention opportunities.

Performance and Organizational Management:

• Manage performance improvement process in accordance with company Policy and Procedures.
• Identification and analysis of training and development needs throughout the Performance Improvement process.
• Coach and advise managers and employees on performance improvement processes and practices.
• Identifies and supports management to drive high team performance through effective people-enabling solutions.
• Assist with ad hoc employee engagement projects i.e., employee engagement surveys.

Employee Engagement & Wellness:

• Assist with developing and implementing employee engagement and well initiatives.
• Implement and monitor all social committee events.
• Support the HR team with the coordination and implementation of organizational culture and values interventions in line with group best practise.
• Communicates all EWP & EAP matters and manages relationships with service providers.
• Provide support, guidance, and assistance to all employees on the EWP & EAP.

Reward & Recognition:

• Assist the HR team in enhancing rewards and recognition incentives for employees to further promote the culture of recognition in the business.

In order to be considered for this position, the following requirements must be met:

• A minimum of 5 years of relevant experience in a similar role.
• Completed relevant qualifications.
• Full understanding of HR functions and best practices.
• Sound knowledge of Employee Relations and BEE.

Technical Competencies:

• Proficient in Word and Excel.