A vacancy exists for a Hybrid (Field Service and Sales Executive) – Liquor within the Kazang – Micro Merchant Division, Sales in Grahamstown (Eastern Cape).
The purpose of the role is to onboard new clients on Touchsides and Kazang Pay devices as well as to maintain the existing client base.
Key Responsibilities include, but are not limited to:
- Solve Technical issues.
- Provide Customer service.
- Advise customer on Software management.
- Manage device requisitions, allocations, and stock take as per monthly cycle requirements.
- Ensure administrative time is allocated to fulfil all designated administrative tasks and roles.
- Comply with Regional admin office requirements as per monthly cycles.
- Adhere to the requirements of the business when placing devices.
- Planning of sales activities on a weekly basis.
- Coordinate sales efforts with marketing and sales management.
- Interaction and cooperation with the Sales Admin team and the ability to perform work within acceptable timelines.
- Work to key weekly reporting and management cycles with Field and Regional Sales teams.
In order to be considered for this position, the following requirements must be met:
- Matric /Grade 12.
- 2 – 3 years of field sales experience working as an FST and Sales Executive working on customer sites, resolving both software and hardware-related issues.
- Solid experience in dealing with remote assistance telephonically and on-site.
- A valid driver’s licence and own reliable vehicle are essential.
- English and at least one other African Language.
Technical Skills:
- Basic knowledge of PowerBI.
- Solid knowledge of MS Office Suite (Word, Excel).
- Network connectivity, troubleshooting skills and installation and maintenance.
- Hardware configuration on POS.
- CRM system exposure. (MS Dynamics).
